SHIPPING & COLLECTION POLICY

PrintOn2 offers delivery and collection options depending on the order.

Order Processing

Most PrintOn2 orders are custom printed and made to your requirements. Production times therefore vary depending on the garments, quantity, artwork and printing required.

We will provide an estimated turnaround time when your order is discussed or confirmed.

If you require your order for a specific date or event, please let us know before confirming your order so that we can advise whether the required timescale is achievable.

Delivery

Delivery may be available depending on your location and the size and type of order.

Any applicable delivery charges will be confirmed before your order is finalised.

Once your order is ready, we will arrange delivery using an appropriate delivery service where delivery has been agreed.

Delivery times are estimates unless a specific delivery date has expressly been agreed.

If your order has not arrived when expected, please contact us and we will investigate.

Collection

Collection may be available by arrangement.

We will contact you when your order is ready and provide any necessary collection information.

Please do not travel to collect an order until we have confirmed that it is ready.

Customer-Supplied Garments

If you are supplying your own garments for printing, arrangements for delivering or dropping off the garments to us should be agreed with PrintOn2 before sending them.

Customers are responsible for ensuring garments sent to us are appropriately packaged and addressed.

We recommend using a tracked delivery service when sending garments to us.

Delays

Occasionally an order may be delayed due to garment availability, supplier delays, delivery carrier disruption, artwork approval or circumstances outside our reasonable control.

If we become aware of a significant delay affecting your order, we will make reasonable efforts to let you know.

Incorrect Delivery Details

Please ensure that any delivery address provided to us is complete and accurate.

If an order has to be resent because incorrect or incomplete delivery information was provided, additional delivery charges may apply where reasonable.

Contact Us

If you have any questions about delivery or collection, please contact:

Worldwide Referee Supplies trading as PrintOn2

Email: sales.orders@refstore.co.uk